At the end of December, drivers had the opportunity to unsubscribe from the new terms of use. You`ve probably accepted these terms without knowing it since. If you want to try it, you can send [email protected] an email with your name and the terms of use you want to unsubscribe from. Or you can send a letter to a registered agent with the same details. This means that you are subject to the old Terms of Use, which do not contain an effective binding arbitration clause. Instinctively, consumers should always err on the opt-out side of new terms of use when they contain a mandatory arbitration clause. You never want to give up your right to assert a right against a company. Arbitration proceedings may be faster and cheaper, but this denies your ability to get a fair hearing if that`s the path you want to go. The quintessence, whether it`s uber or someone else, is that you should always keep in mind new terms of service, as they could cost you some of your rights as a consumer. The opt-out only works if you have always unsubscribed.

There is a clause that says if you do not unsubscribe before being bound by this agreement. Right to erasure. You have the right to demand that we delete the personal data we have collected from you (and that we insert our service providers to do the same). However, there are a number of exceptions, but that are not limited if the information is necessary for us or for a third party to provide any of the following information: If you wish to unsubscribe from advertising emails, you can unsubscribe from our list of advertising emails by following the sign-out options in the advertising email yourself. If you want to disconnect from calls or promotional texts, you can send an SMS to 46080 from the mobile device that receives the messages. You acknowledge that you are not required to agree to receive advertising messages or calls as a prerequisite to using the Lyft Platform or related services. If you wish to disconnect from any Lyft text or call (including operational or transactional texts or calls), you may send the word “STOPALL” to 46080 from the mobile device receiving the messages, but they acknowledge that unsusing to receive all texts may affect your use of the Lyft Platform or related services. Lyft does not offer transportation services and Lyft is not a transportation company. Lyft is not a common public body. It is up to the driver to decide whether or not to offer a ride to a driver contacted through the Lyft platform, and it is up to the driver to decide whether or not to accept a ride from a driver contacted through the Lyft platform. We cannot guarantee that a driver or driver will enter into an arranged transportation service.

We have no control over the quality or safety of transportation, which results from carpooling services.